Season Ticket Discount T&Cs

Season Ticket Holder Discount

As a Port Vale Season Ticket holder, you receive 10% off eligible merchandise online and in the Port Vale Club Store while your Season Ticket is active and current.

How the discount works

  • Your 10% Season Ticket discount is applied automatically to eligible merchandise.
  • The discount can be used online and in the Port Vale Club Store.
  • It can be used on sale items, giving you an additional 10% off the current sale price.
  • You do not need to enter a discount code or apply the discount yourself.
  • The discount is available only while you hold a current, active Season Ticket.
  • Once your Season Ticket has expired or is no longer active, the discount will no longer apply.

Using your discount online

To receive your discount online, you must sign in using the same email address linked to your Season Ticket. This is how your account is recognised as eligible and the 10% discount is applied automatically.
Please make sure the discount is showing before you complete your purchase. The discount cannot be applied retrospectively once an order has been placed.

Excluded products

The discount is for merchandise only. Some products are excluded, including:
  • Local-range products
  • Charitable items
  • Third-party products
Any exclusions will be identified where applicable.

Not seeing your discount?

If you have a current Season Ticket but the correct 10% discount is not being applied, please email tickets@port-vale.co.uk before completing your purchase.
Our team can check your account and, where required, add or update your Season Ticket discount.

Terms and Conditions

  1. The Season Ticket holder discount is 10% off eligible merchandise.
  2. The discount is available online and in the Port Vale Club Store.
  3. The discount is available only to supporters with a current and active Port Vale Season Ticket.
  4. Expired or inactive Season Tickets are not eligible for the discount.
  5. The discount is linked to the email address associated with the holder’s Season Ticket. Supporters shopping online must sign in using the same email address for the discount to apply automatically.
  6. The discount is personal to the named Season Ticket holder, is non-transferable and may be used only for the holder’s own purchases.
  7. The discount can be combined with sale prices and will be deducted from the current sale price of eligible merchandise.
  8. Local-range products, charitable items, third-party products and any other products identified as excluded are not eligible for the discount.
  9. The discount must be applied at the time of purchase and cannot be added retrospectively after an order or transaction has been completed.
  10. If the discount is missing or incorrect, the supporter should contact tickets@port-vale.co.uk before completing their purchase so the account can be checked and updated where appropriate.
  11. Eligibility for the discount ends when the relevant Season Ticket expires or otherwise ceases to be active.
  12. Port Vale reserves the right to amend or withdraw the Season Ticket holder discount and its terms where necessary.